About Us

Effective Date: 15, April 2024

Welcome to Shadow Messenger! Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our application, Shadow Messenger.

Description of Service

Shadow Messenger is a service that provides a platform enabling users to deliver messages to specified phone numbers. Users can send text messages to recipients worldwide through the Shadow Messenger app.

Definitions

Client: Any natural person of at least sixteen (16) years of age or legal entity who uses the App.

Agreement: The agreement between Shadow Messenger and the Client regarding the use of the App.

Parties: Shadow Messenger and the Client.

Product: The SMS service(s) provided by Shadow Messenger.

1. Information We Collecta. Account Information: While creating an account is not necessary to use Shadow Messenger, should you choose to create one, we may require your email address or mobile number to set up your account.b. Payment Information: We collect payment information when you purchase messaging credits. This may include your credit card number, billing address, and other payment-related details necessary for transaction processing.c. Message Content: We do not store the content of the messages you send. Messages are temporarily processed by our AI filter to ensure they do not contain harmful or harassing content, but they are not retained after being sent.d. Technical Information: We may collect technical details about your device, such as your IP address, device type, and browser information, necessary for providing and improving our services.

1. Use of InformationWe use the information we collect to:a. Process transactions and send you related information, including confirmations and invoices.b. Ensure the content sent through our service complies with our terms of service using our AI filters.c. Address and respond to any service or technical issues to improve user experience.

1. Sharing of InformationWe do not sell or rent your personal information to third parties. Information may be shared with third-party service providers to the extent necessary for them to perform services on our behalf, such as payment processing.

1. Data SecurityWe implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

1. Pricing and RefundsPricing for sending messages is based on the recipient’s mobile number region and is detailed on our pricing page. Refunds are issued only if a message fails to be delivered despite our attempts to resend it via different networks. Refunds will be transfered into the users bank account within 5-7 business days. There are no cancellations once a message is sent.

1. Children’s PrivacyShadow Messenger is not designed for or intentionally targeted at children under the age of 13. We do not knowingly collect personal information from children under 13.

1. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

1. Contact UsIf you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
   • Email: contact.unidesk@gmail.com
   • Address: Unidesk, Karayankad, Vadakkencherry. 678683. India.
   • Phone: +91 8089823108

By using Shadow Messenger, you consent to the collection and use of information in accordance with this policy.